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Shipping Policy

Thank you for shopping with Australian Opals And Jewellery. Below is our shipping policy.

 

We endeavour to process and ship your order within one day of payment. Generally your order will go out the day following payment. If there is any serious delay, we will contact you promptly via email to let you know.

 

Postage within Australia: Express mail via Australia Post. AU$12.00

 

Postage to USA via registered post.                                    AU$25.00

Postage to USA via express post.                                        AU$45.00

 

Postage to Europe & UK via registered post.                     AU$28.00

Postage to Europe & UK via express post.                         AU$55.00

 

Postage to Asia via registered post.                                    AU$22.00

Postage to Asia via express post.                                        AU$40.00

 

Postage to rest of the world via registered post.                 AU$30.00

Postage to rest of the world via express post.                     AU$60.00

 

We always provide tracking details after parcel has been sent via email. If in a situation where the postal system damages or loses a delivery we will file it with the appropriate postal system and await their final decision. Once they have confirmed total loss, we will refund you in full including shipping. We reserve the right to wait till the carrier has confirmed 100% loss before refunding.